The Florida Keys Newest Dive Center
Contact us to make a reservation
Standard health and travel insurance policies do not always cover you for incidents relating to dive trips, for example: delayed or lost equipment, trip cancellations or, in very rare occasions, medical emergencies. (Policies differ by company/state etc. You are advised to check your coverage.)
Experience has demonstrated that the Divers Alert Network (DAN) offers a very robust and extensive line of coverage at competitive rates (starting from $30/yr) and true 24/7/global coverage.
Bluwave Adventure has the following position regarding diver medical insurance:
We use instructors, captains and crew who have been vetted to meet our high standards and we expect them to provide you with a quality service for the duration of your time with us.
If you would like to tip your crew, an approximate gratuity, equal to $5/tank is greatly appreciated. You can add this to your final payment or hand it to the Captain directly. Gratuities are then divided equally between the crew on your boat.
Should you wish to tip your instructor/guide then please do so separately.
If we need to cancel a particular charter due to weather or mechanical problems we will:
Many of the dive shops in the Keys use a process of "Boarding Passing" divers. Under exceptional circumstances such as a mechanical failure or partner operators having groups of divers with different needs, e.g. groups to go shallow and others for deeper, we will ask you to dive on another boat. This is always at no additional cost to you or your group and done with as little inconvenience to you. We work to ensure that our partner facilities have the same ethos as ourselves and we don't work with every dive store. Bluwave Adventure has technology to see other dive store trip schedules and we can select the best boat for you should this situation arise.
Things change so we want to be as flexible as we can with your booking.
If you wish to reschedule your booking:
|Cancellation Period||Cancellation Policy|
|+21 Days||Full refund|
|15-21 days||50% deposit refund|
|8-14 days||30% deposit refund|
|3-7 days||20% deposit refund|
|24-48 hrs||No refund|
|<24hrs||No refund and remaining balanced to be charged|
A considerable amount of work goes into preparing your charter or instruction to ensure that everything runs as smoothly as possible and you get the best service we can offer. To ensure fairness to fellow divers, students, instructors and crew we have created a few simple policies for bookings.
The forms below are some of the more common ones used in our operations. Feel free to download ahead of your trip.
Diver safety is paramount and as such we will check every divers certification prior to diving with us.
Unless you are undertaking a Discover Scuba experience all divers will need to be certified to at least Open Water Scuba Diver from a recognized agency. Please bring your certification cards with you - we have limited ability to check agencies online such as PADI, IANTD and SSI/TDI.
Special considerations for this region:
- You need to be either Advanced Open Water, be diving with a Bluwave guide or be on a course
- Dive computers are required for all dives over 50fsw/15m
- Dive lights are required for all night dives